NEW YORK -- I had purchased my cell phone thru cellular choice and they offered insurance so I of course said sure. $100 for 2 phones.
first I would like say that cellular choice doesn't treat their customers right they are rude and charge me $250.00 for just having my number change and didn't want to honor my rebates, thank goodness for Cingular because they were great and since it was their fault my number changed they cover my loses. but anyways I had recently had my cell phone stolen from chuckie cheese, a family place, and I made a claim to NCOA, they don't have operators answer their phone first sign of fraud, they instead want you to leave a message but they don't call you back, then I tried through email but to no avail they give you the run around and when I went to check the status of my claim my member number no longer existed. I had another member number and tried to that and they simply said to check my email I wrote to them back and still have no heard back from them. NCOA is a fraud and people need to sue this company because apparently it has happen to too many people.
it was 4-29-06 when it was stolen and have been without a phone since. Its 5-12-06 and they don't care obviously, I have a baby and god forbid theirs an emergency and I'm in need of my cell phone my road side asst is thru the phone. I have no choice but to order a new phone thru Cingular and I'm never going through another company.