IGIA and Singer Laser Storm Vacuum Complaint - Fraudulent representation of product and billing
LEBANON, TENNESSEE -- I ordered a Singer Laser Storm Vac from IGIA. I agreed to a buy one get one free deal. I endded up waiting months (and many phone calls) for it to arrive. When it did I was very upset to find they shipped four vacuums, no invoice, and charged me alomst $500.00 fro a $59.95 vacuum.
I have attempted many phone calls and letters. When I did speak to someone, I was told they had many problems with inappropriate billing and shipping. I was told I would get one-half of my money credited back to my card, and a return label would be sent for the return shipping. NONE of these came true. I still have four vacuums and a lot of interest on my credit card.