AAMCO Transmissions, Inc. Informative - Bait and switch - car returned dirty - Brake repair

Brake repair

Review by theshadowknows on 2006-05-14

COLMAR, PENNSYLVANIA -- I was drawn to try Aamco because I drive by the store frequently and noticed their sign advertising brake shoes and pads, most cars, $169.95. When the rear brakes went in my car, I stopped in to inquire about possible costs to repair. I gave the person at the counter a good description of the problem and told him that the rear brakes have never been serviced before. He told me that, worst case, about $300.00. I dropped the car off the next day for repair. I received a phone call later in the day informing me of all the work that had to be done. The new estimate was now $700.00. I authorized the work. When the car was finished, they called with a final cost of $850.00. I reluctantly paid the fee and took the car. The work seemed to be done well as all the parts they said were replaced, actually were. I am pleased with the quality of the work, but feel as if I was drawn in by deceptive advertising. I have aluminum wheels which are kept prefectly clean and shiney. I noticed the 2 rear wheels are now soiled with dirt and grime as well as the tires. I washed them and scum was removed from the tires, but not the wheels. I suspect polish will take it off. For the premium price that I paid for this work, my vehicle should have been returned to me in the same condition as it was when left there for repair. This is a sign of a lack of care and respect for the customer. I will not be returning there or referring anyone to their shop.