Cingular Wireless Complaint - Horrific service
LAKE HAVASU CITY, ARIZONA -- I am absolutely disgusted with the service I've gotten since day one. I have dropped calls on virtually every call made or received. When I'm not dropped the person I'm speaking to can hardly hear me. Most of my city has no signal which makes it quite useless. Even my charger broke after just three months (Amazingly I never had one break the whole 6 years or so with Sprint)!!! The customer service is frustrating!! They changed my phone once as a "courtesy" but can only do it once they say. Obviously it's the service because changing the phone did nothing to improve anything. I might think for a moment this is an isolated incident, but I know it's not. We have three phones on the plan and all three are horrible, not just mine. I am just amazed that a company with such horrible service/signal strength, etc. can stay in business. Of the 4 people that I know that have this service, every single of them is simply waiting out their contract so they can dump it. What does that tell you? I refuse to wait another year and a half. I do not see how I can be bound to contract that is not fullfilling their end of the bargain. I pay for service, not dropped calls, static and no signal. There should be at least a 30 day period to opt out of these contracts so you can make sure the company is any good!! I am so disgusted and angry I could explode. Had I known any of this before, OBVIOUSLY I would have never gone to them for cellular service. Until I am allowed out of this contract, it is my mission to tell as many people as possible how horrible they are.