Acadamy Collection Services Complaint - No recored of my account
I had a past due credit card that Capital One sent to Acadamy Collections. After paying them for 6 consecutive months, drawing the draft out of my checking account, I paid the debt off. The last withdraw out of my checking account was in January of 2006, which paid the debt in full. I was told that I would receive a paid in full letter. Well, out of site, out of mind. Then, I get a collection letter from a different company for the same debt. So, yesterday I call Acadamy Collections and spoke with the woman who called me MANY times at work, in regards to the debt.(I still had her name and direct extension number in my desk drawer) What happens? She can't find me by my name, SS#, or work and home phone number. IMAGINE that. Then she askes what the debt was for, and I tell her Capital One, and she replies "oh, we don't represent them anymore and we have no contol over that!"
HELLO, where is the 6 months of payment I gave them? So now I have to go through my old bank statement and prove that this debt has been paid to the new collection agency. What the heck?