MetroLink Conductor Complaint - Metrolink [Southern California Regional Rail Authority]
LOS ANGELES/RIVERSIDE, CALIFORNIA -- May 19th 2006 I purchased a trip ticket for disable use from the ticket machine using my Debit/Visa... I always carry all needed information inside my wallet in case of emergency consisting of the following: Driver License/ID, Red, White Blue Card for disability, Social Security card, with other papers holding contact information.Proof of payment was requested from me and I showed the ticket with my Disabled card along with my ID. The conductor came to me requesting to see my proof of disability and I pulled the wallet out and opened it to show the disable card and ID again. The conductor said I need some other proof and I said this is all the proof I need... The conductor ask for my ID and I gave it to him; after he gave me a citation and I asked him, was he sure I should be receiving this and mention my red white blue card again. I signed the ticket and took my copy. After thinking about what had happen I went to where the conductor was and told him to take a better look at my card and ask him does it say disabled; the conductor, named Franklin said he didn't see that before and was prepared to take back the citation... I said that he should be more observant... Conductor Franklin pushes the ticket back at be and said take it up with the judge.
I was riding on the train with engine #856 that left the Union Station Los Angeles around 9pm to San Bernandino.
Also needing mention is, other staff members (like police/security) are not or have not been brief about what documents are accepted or has a history of national acceptance. This type of confrontation has been debated before at least 2 other times, without much success other than saying to them, ask your boss.