Customer Service Informative - Who To Call When Things Go Wrong-Phone Numbers

Review by tander on 2006-05-22
found this in Computer Shopper magazine:
Some online sellers go to great lengths to avoid you, even omitting their customer-service phone numbers from their sites.
You don't want support pages or FAQ's;you want a human.
Here are a few of the most elusive(and desirable):
Amazon.com: 800-201-7575,206-266-2335
Buy.com: 877-780-2464
Half.com: 800-545-9857, 888-879-4253
Netflix: 800-585-8131
Overstock.com: 800-843-2446,800-989-0135
Paypal: 888-221-1161,402-935-2050
If you get caught in the phone loop and the robotic operator refuses to release you to a humanoid?
Use Paul English's Interactive Voice Response Cheat Sheet ( www.paulenglish.com/ivr )

Most companies list their physical addresses and officers names on their About Us pages. If you can't find a main number
through a yellow pages search, try Hoovers ( www.hoovers.com )
Comments:2 Replies - Latest reply on 2006-05-23
Posted by Doc J on 2006-05-23:
Also, try mumbling or yelling into the phone. In the former, the computer won't understand you and you get patched thru to a human. In the latter, some automated telephone attendants recognize a stressed voice. But, be warned, some will just disconnect you. Worth a try. And...THANKS for some useful info!
Posted by D. on 2006-05-23:
Thanks Tander...!!!

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