Customer Service Informative - Who To Call When Things Go Wrong-Phone Numbers
found this in Computer Shopper magazine:
Some online sellers go to great lengths to avoid you, even omitting their customer-service phone numbers from their sites.
You don't want support pages or FAQ's;you want a human.
Here are a few of the most elusive(and desirable):
Half.com: 800-545-9857, 888-879-4253
If you get caught in the phone loop and the robotic operator refuses to release you to a humanoid?
Use Paul English's Interactive Voice Response Cheat Sheet ( www.paulenglish.com/ivr )
Most companies list their physical addresses and officers names on their About Us pages. If you can't find a main number
through a yellow pages search, try Hoovers ( www.hoovers.com )