Air Canada Complaint - Flying Standby - Customer Service & Greed
NEW YORK, NEW YORK -- On most airlines, American, United, Jet Blue etc. you are allowed to fly on earlier or later flights on a standby basis without extra charges particularly on the return flight. My son flew from Edmonton to New York this morning through Toronto on Air Canada and wanted to spend a few hours with his grandparents in Toronto before flying back to New York. The Air Canada reservation agents who were spoken to said it would not be a problem and that he could fly back on a standby basis on a later flight without charge. When he tried to arrange this upon check-in this morning in Edmonton and then again in Toronto, the gate agents told him he cannot do it and told him if he wanted to fly standby later today it would cost him another $538.00 despite the fact that many of their flights this afternoon were half-empty.
Way to go Air Canada.....no wonder you are always on the list as one of the worst service-oriented airlines in the world. KEEP UP THE GOOD WORK!!! We just love when you rip us off!! Oh, talking about ripoffs, it is wonderful to see you and American Airlines charging $ 750.00 and more for a round trip ticket from New York to Toronto!!! Where are you Jet Blue?????