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Movie Gallery Complaint - Treatment of customers/employees

Review by crickettnurse on 2006-05-24
MORTON, MISSISSIPPI -- My huband worked for Movie Gallery for a year and ended up having to quit because of a car accident in 12/05. He was an honest, hard worker for Movie Gallery. He had to quit because his mother, sister, nephew and our son were in a car wreck that immediately killed his mother, and 3 days later, took our son from us. I am sure you can understand why he could not give 3 weeks notice of his need to quit the job. Its summer now and things have gotten a little more stable. He went to Movie Gallery and filled out an application. The application was delivered to the manager who in turn tore the application and threw it in the trash can. She stated to the employee who was there that "he is lazy, just because he lost his mother and son is no reason to just quit". ANYONE who has ANY type of compassion would never have said that. These were extenuating circumstances. Its not like he just kept the store hanging, he let them know it would be a while before he could come back so therefore he wanted to resign. We have submitted a letter to the corporate office. After we get a response (or lack thereof) we will come back and let you all know what has happened in this problem.
Just a note, please make sure you tell your child, mother, husband and friends that you love them and care about them EVERY time you leave them...you never know when that will be your last chance to tell them.
Comments:6 Replies - Latest reply on 2006-08-09
Posted by spiderman2 on 2006-05-24:
I am sorry for your loss. I hope your husband moves on to a better job than this.
Posted by DORCAS on 2006-05-24:
I also would like to add my condolences to your loss. There is no job in the world that could mean more than the loss of a friend or loved one. I would not want to be the offending employee that was so heartless. What a miserable person they must be. And what comes around goes around. Best of luck to you and yours.
Posted by Diane1962 on 2006-05-24:
Definitely he needs to move on to a company that will appreciate him. I'm very sorry for your loss.
Posted by Doc J on 2006-05-24:
I hope it will not take a similar loss by the uncaring manager to help them to understand your current position. Condolences. And may your husband find work with a good person.
Posted by CrazyRedHead on 2006-05-25:
I am so sorry for your loss. That was just plain mean.
Posted by Idi on 2006-08-09:
Contacting the DM would have been much faster. One does NOT talk about a App to any one other then another manager and they have to keep Apps on file for a year... This was way wrong. If your DM's no help talk with the RM. They will fix this.

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