Citibank N A Complaint - Balance transfer disaster from citibank
MORRIS PLAINS, NEW JERSEY -- Recently I got an offer from citibank about balance transfer which was 5.9% till the balance is paid in full which was quite tempting. I had a home equity line of credit with variable intrest rate of 8.5% which is rising since Fed are increasing the rates. I decided to transfer a balance from citibank to Washington Mutual and It turned out to be disaster. I requested citibank to transfer $20550.00 to Washington Mutual Home equity account which according to citibank has been done Electronically on April 19th 2006. It is approx 6 week and according to Washington Mutual bank they did not receive any payments and have no record on it. I asked both citi bank and Washington Mutual to put a trace on it but even after 5 weeks either have them were able to resolve the issue. I tried to put them in confrence call so they can talk
to eachother and resolve the issues but that did not help either. IN the mean time I end up paying interest and payment on both Washington Mutual as well as citibank. I am forced to do that because if I don't make payment my credit could be effected. I intend to close both account as soon as it is resolved and if it is resolved. Because both have them is giving me run around without doing anything to resolve it.