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Best Buy Complaint - Did not honor price tag
AUSTIN, TEXAS -- This happened to me:
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3 Replies -
Posted by Timboss on 2006-05-30:
So the store made an honest mistake. It happens. When you were told the price of $31.99 you had the option of buying it or not buying it, this is your decision. The sticker was probably put on my a clerk in error or people change price tags (I'm not saying you) all the time, with scanners now that is a little harder to get by with.
Posted by yoke on 2006-05-30:
The store might have made an honest mistake, but they should eat it and then take the wrong price stickers off. Just like when you go into a store and they have forgotten to take down a sale sign and the sale is over, they still have to give it to you for the sale price.
Posted by Doc J on 2006-05-30:
Some states mandate that the lower, scanned or tagged, price must be honored. The burden of responsibility in such cases is placed on the retailer. Sometimes, these laws apply only to groceries. In Texas, unscrupulous grocers regularly mis-scan items (higher than the shelf price). If it's an accident, why do the "errors" usually favor the seller?
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