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Tidewater Auto Brokers Informative - Never In My Life Have I Been Treated In Such A Manner As This

Review by sqorpiosign on 2006-05-29
VIRGINIA BEACH, VIRGINIA -- On May 23, 2005, a friend and I was spending the morning car shopping. We went to several dealers looking for a Ford Explorer similar to the one that I was driving, all dealers were pleasant and very nice at the first few dealers that I visited. As I was driving down Virginia Beach Blvd. I spotted Tidewater Auto Brokers and decided to see what they had to offer. As I drove in I didn't see any Explorers, but as I was leaving on of the sales men drove up in a Black Ford Explorer, exactly what I was looking forward to purchasing. Soon as I seen it drive up I was extremely excited and I, with my friend decided to go look at it. Just then a sales person came out and introduced himself as Kelly, he was pleasant. I asked him if it was for sale, he replied "yes it is" , I asked the year, it was a 2002, I asked the miles and the price, which he gave me a quote of around $10,000, that was perfect, so I asked if he could give me his business card so that I could write down that information so I could possibly come back the next day and purchase after looking, because that was by far the best price I had all morning. Just as the sales person that I was working with was going in to get a card, another man came out and asked me about the price I paid for the truck that I was driving. I let the man know that $6000 probably remained on it, but that wasn't an acceptable answer to him and he went on to do something that has never ever happened to me in all my life. He went on to say to me, "You are no f--explicit buy anything", "You are f---explicit not serious", "Get the f----explicit off of my property”. And this man also claimed that I had an attitude because I didn't give him the price of the vehicle that I was driving. I have never in my life suffered verbal abuse of such from anyone in a public marketplace and it was imperative to me to make this complaint and get my story out on the abusive customer service I received at the hands of this man, who says that he was the owner.
Tidewater Auto Brokers
757-499-2844
Comments:
Posted by glc on 2006-05-29:
Sqorpio, are you sure that you are not omitting a part of the conversation with the owner? I find it incredible that a car salesman (or owner) would use expletives when dealing with a "possible sale", unless he was utilizing a very unique brand of salesmanship!
Posted by spiderman2 on 2006-05-29:
Can I just offer you a piece of advice? Drive the truck you are currently driving until you pay it off. It is not a good idea to go into another auto loan while still owing on your current vehicle. This is called being upside down. Car dealers are more than willing to have you do this, but if you happen to have an accident and total your car, you are going to end up owing a whole lot more than your insurance is going to pay for the vehilcle. Remember, they pay for what the vehicle is worth, not what you owe on it.
Posted by Doc J on 2006-05-29:
spiderman-Good advice! Better yet, buy only the car you can pay cash for. While you're driving that one, put away the money you would be spending on a car payment for a nicer car. Then, pay cash for the nicer car too.
Posted by Anonymous on 2006-05-29:
Maybe the salesman was suffering from a 'bout of male PMS. He he he he he.
Posted by Doc J on 2006-05-30:
Mrs. Mani-Re your male-bashing/male demeaning comment: I wonder how funny you'd find a bigotted comment that the salesman was probably a "money grubbing Jew from Boca Raton".
Posted by Anonymous on 2006-05-30:
Ouch!
Posted by spiderman2 on 2006-05-30:
JayD, gap insurance is a good idea, but, financially, you shouldn't be buying another car when you still owe on the one you have. Do that and you will never get ahead of the game. I used to listen to Bruce Williams on the radio and his advice was, if you can't pay the car off in 2-3 years, you can't afford it. This is good advice.
Posted by Twist on 2006-06-07:
Tidewater sucks. Too bad I bought a car from them before I knew they sucked. You'll hear about my experience with them when I make my comments!!!
Posted by alwayzontime on 2009-01-22:
Let me tell you all: BEWARE OF TIDEWATER AUTO BROKERS....I am 29 now with much experience in car sales after dealing with them. I was in the NAVY on NOB base when I bought my very 1st car with them. Two of my girlfriends and I all needed vehicles and they sucked us right in. For one, none of us knew anything about buying used cars. Secondly, they basically told us what cars would suit us best and we bought them like idiots * I was 18*, and third, I bought the car for 3 times more than what it was worth. Long story short, the car broke down on me and those brutal idiots did not even give a damn. It was less than 3 months later when this all occured. I ended up getting a diagnostic check on the vehicle and they told me my subframe was screwed up and a bunch of other huge problems with it. I immediataly went to the courts after going at it with them about what had happen and I lost because I had no lawyer to help me. E-1s and up are targeted on VA BCH blvd and there has been so many cheifs telling their people not to buy vehicles over there. You will get ripped off every time. I hope and pray they get driven out of business. I consider that the ultimate evil and they are totally dispicable. ( I remember the skinny white woman that used to work for them; she is heartless).
Posted by euth on 2009-02-17:
I second the original review - I got cussed out by the owner as well right as I was about to by his crap. I have never been dealt with in such manner. I was not financing anything either had a blank bank draft in hand.
Posted by CPOCVN69 on 2010-04-03:
We bought a car from them and they were very nice and polite. Actually my husbands PO1 told us about them since they got their car there too a year before us.
Sqorpio, are you sure that you are not omitting a part of the conversation with the man that claimed to be the owner?
Same goes for euth.
I find it very very hard to believe that you were asked to leave without doing anything wrong.
Are you sure that you were not both REJECTED FOR BAD CREDIT?
Nice story but probably not a true one!
Posted by STAY AWAY on 2012-01-19:
This company is a joke and I am sure they cussed you out since they tried to tell me its my fault they messed up my dmv paper work that they submitted so thats why 4 months after a purchase I still have no title and the DMV told me it is completely the dealers fault! Also all military that has been scammed by them report them to jag so we can get them banned again!
Tidewater Auto Brokers, a Virginia Beach auto dealer, has been declared off-limits to service personnel, the Navy said Friday.

Tidewater Auto Brokers, at 5004 Virginia Beach Blvd., engaged in "bird-dogging," or paying a third party to generate successful sales leads, the Navy said.

The Navy said it imposed the restrictions on the recommendation of the Joint Armed Forces Disciplinary Control Board, whose members work with law enforcement agencies and local businesses.


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