Simplywireless.com Complaint - Rebates - Cell phones w/ rebates
CHICAGO, ILLINOIS -- Simplywireless.com has been a bitter/sour experience. It all started when i was shopping around for a good deal for cell phone service. I happened on simplywireless advertisment on the net search. I clicked on the link, and there began my tale of disappointment. At first they are really great. They provide you with info. to intice you into purchasing their cell phones, with rebates etc. I happened to be interested. I signed up for cingular service with their special offer of a free phone, and w/ a family plan ordered additional phone which i was told i would recieve rebates for. So i did as i was pretty impressed with the deal. Lesson learned. So far it's been 7mo. into, and i still have to recieve my rebates for the phones. As others have mentioned, they have a very impressive scheme, of run arounds and emails back and forth, keeping you pretty busy for rebates that the company promised you in the first place when you placed the order.
In my last email, they even said, i should go ahead and put up a complaint with Better Business Buraue, taking a stance that i was pretty much nothing, and that my business wasn't that important.
No customer statifaction there, i even told them, i'm not going to recommend their services to anyone, that didn't even bother them. I wished i had done a through investigation into simplywireless before laying out the money to get phones from them. If i only had i would have seen these complaints and not done business with them.
Thank you for such a site that provides information fot the consumer. Hopefully this review of the company helps. Do not buy any services with this company, because there's no real costumer is imporant ideal with them. Now they have my money, and will not pay me back my rebates. Simple ploy to hold the money. I don't think this practice will last long. So i sacrificed my hard earned money, to them, hopefully this message will help others and tell others not to do business with them.