Kia Motors Complaint - Kia Sportage 2000 Poorly built and bad costumer service!! Buyers beware!
RENO, NEVADA -- I have had the same problems with my Kia Sportage 2000. That everyone on here has had. Only I have had them all happen to my Kiddie Kia. The Kia's are not well made and I have made sure that everyone who has asked me, knows that I don't recommend them at all. My lights, wipers, horn, windows, heater and ac would all stop working for about three minutes and then start again. They had to keep my car in the shop for a week to test it out enough. My problem was fixed finally by replacing the entire starter. Then they had to wait for a month for the kia dealership to send out the part they needed. Cost me over $300, but the repair shop was nice enough to give me a loaner. A Giant cadilac for a 4'11" person. But at least I had transportation. Keep in mind this was not a kia dealership. This was an independant repair shop in WI. I actually had to fight the dealership to get me a loaner until they finished fixing my paint properly. It bubbled and peeled, and they tried just painting over the peals with cover up paint. I looked it over and was so angry! They had my car for a full day and it was like they put red nail polish on it to touch it up. What kind of fool do they think I am? A girl? Hey wait, I am a girl. Guess we are so stupid after all. In the end, I wound up with a loaner that they had to pay for, for more then two weeks. Then they had the nerve to complain to me that it was taking to long to get the part and they couldn't keep paying for the rental. Too bad. Not my problem. It took them almost four weeks in the end. Currently my horn does not work. My engine light is always on. It says it is bank one running too rich and a spark plug is misfiring. I got the expensive tune up, wich is $500 through the dealer because they have to take the entire engine apart, so they say, and you would think that would have fixed the problem. However, it didn't. Still has the light on and sometimes off, but it still reads the same problem when analized. And every time you start it the gas smell is overwhelming. The four wheel drive doesn't work, the hoses keep breaking from the metal piece that it is hooked to. It handles like crap in the snow, unless you have the four wheel drive, but even then you can still have some problems. Even in the rain my tail swerves back and forth. I finally put a 100lb of cement in the back of it, and that helped a lot. Some guy saw my car and said he knew what the problem was with my four wheel drive because his has the same problem. It is an ongoing one so stock up on the hoses, because it took two months for him to get his in. I knew abou the hoses because my brother told me to buy new ones. When I paid for them, it had been one month and still hadn't gotten them in. So I asked for my money back. Said I was going someplace else to buy the part. He said if I find the hoses, call him and let him know where. He had about ten other customers needing the same parts and all of them yelling at him because they were all on back order for over two months by that point. I still don't have the hoses. Another car repair place said I needed to get the modified vaccuum seal hub. My brother fixes cars for a living, and he says this car is a horrible car, in my words. His are swear words. I like my car, and have told her several times it is not her fault, it is the dopes that built her with shotty parts. And for those of you who feel duped, don't feel too bad, even the consumer reporters were duped. I investigated this car for a month and had all positive reports on this car with the consumer reports. However, now that time has passed, the reports are not so great. Oh, and all the kia dealers are rude because the manufacturer jerks them around and they have to deal with all the angry customers. I don't like it either, but the manufacturers are just not doing their job with replacing parts. Not to mention you can't buy a single part for Kia in the stores like Kragen, Pepboys, or any other car part place that is not a dealer. I couldn't even get the right light bulb for my dome light!
And finally, I hate it when people, including the dealers that sell you the cars, say, " you get what you pay for." That is a load of poop! I bought a Ford Festiva, new, for about five grand less, and I NEVER had a single problem in the six years I owned it. Just had to pay for normal, general maintenance, like oil changes and tune ups. I feel it would have kept going good and strong for many, many more years,if that creep hadn't run a stop sign with his company truck, on a suspended license. So if you need an inexpensive car, that is good on gas, I would stick with Ford or Dodge. At least the parts can be bought quicker if you need them.
Good luck out there with your Kia and stay safe.
Ps. My muffler has fallen off of the exauhst pipe too. In WI they blamed it on the salt. Since it did it again here in Nevada, they say it is because it is so dry. Whatever, don't buy a Kia, you are asking for headaches.
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