BellSouth Complaint - Rebate for buying phone and DSL service? Don't hold your breath!
BOCA RATON, FLORIDA -- Explain Your Complaint Fully: I AM BEING BILLED $127.39 FOR A SERVICE THAT WAS PROMISED TO BE $84.22 + TAX. LAST MONTH IT WAS $132.11. I have contacted them many times to fix this, but even when they promise to fix it, I get a lot of double-talk and the next bill does
not show the promised credits, just "past due" amounts. They owe me: 1- $75 "rebate" for taking the phone service plus DSL service. 2- $79.94 credit to correct overcharges for the first few bills 3-
$30/month credit for being overcharged for DSL (after the first $79.94 credit THAT I NEVER RECEIVED ANYWAY) IN SUMMARY: I was promised that my phone and DSL service would be $84.42 (plus taxes) per month; and the router would be free; and I would get a $75 credit for taking the services together.