ICICI Bank Informative - ICICI Fraud - Savings Bank
I am customer with ICICI Bank since 9 years, Just last week There were fraud transactions in my account.Frankly speaking I am not in India.
Actually What happened is, my debit card expired recently and I have applied for new card and ask them to dispatch in my rural place, which is remote place in Andhra Pradesh, but they have failed to dispatch the same.So they hold my debit card in ICICI SR Nagar,Hyderabad branch.
So last week some body have done some transactions using my debit card and they have used 19000 INR from my account.I have reported these fraud transactions to ICICI Bank.They said me that they want to inquiry on this particular transactions.Since one week I didn't get any answer from them, daily I am calling ICICI customer service I am spending nearly 4 to 5 dollars daily regarding the status, but they are giving false statements every day.
What should I do now? Its not small amount.