Old Republic Home Warranty Complaint - Don't use Old Republic Home warranty.
PALM HARBOR, FLORIDA -- It looks to me like Old Republic is a boiler room operation that sells policies with no intention of ever paying a claim.
In the past 14 days my A/C unit has failed and been filled with freon 3 times. I have had 4 contractors look at the unit. Two told me the unit is leaking severely and will not hold freon for more than a few days but the 2 sent by Old Republic just add freon and won't inspect the air handler because it's in the attic.
One outside contractor submitted a diagnosis that identified leaks in the evap coil in the air handler in the attic and the compressor outside. He also confirmed that the drip pan is rusted and about to fall thru. The contractor I called the weekend before filled the unit and said that there were a number of leaks.
Old Republic's two contractors, Air Doctor and Shades Heating and A/C would not look at the air handler and simply adjusted the freon.
I have attempted to resolve the problem with old Republic having called over 12 times and being give a polite response and assurances that it would be fixed but a fix is not in site because the contractors OR is dealing with have not bothered to inspect the unit.
One of Old Republic's supervisory employees, has promised to call me back with a status by 4:30 EST today. If he does he will be the first of their employees to place a promised call back.
I am pursuing help from The State Office of Insurance Regulation.