Kentucky Fried Chicken Complaint - Gnats or Flies in my drink!!!
HOUSTON, TEXAS -- June 8, 2006
Today at 10:55am I went to the KFC location on 14490 Memorial Drive in Houston, TX. I ordered a Medium Drink and a Large order of Potato Wedges. Once I completed my drink, I opened my cup only to find that there are several dead gnats (or small flies) floating in my cup. (I have kept the cup for evidence.)
I am 5 1/2 months pregnant! Everything that I injest is contributing to my baby's health. Not only am I concerned for myself, my baby is at risk also. I am disgusted and sickened by this event.
I contacted the manager of the location at 1:28 pm to notify her of the contents of my drink. She aksed me "Well, what do you want me to do?" I replied that I wanted the contact information to the corporate headquarters so that I could file a complaint. She hung up on me.
I called the corporate headquarters and spoke with a customer service representative. She took down my complaint and said that a member of upper management will be in touch with me regarding the matter.
I would like to at least let others know to be careful about fast food restaurants.