DISCOUNTFREIGHTRATE.COM Complaint - DO NOT USE THIS COMPANY
SF, CALIFORNIA -- DiscountFreightRate.COM can not be trusted. I used their service last month for a shipment to come from Connecticut to California. It was quoted at $495 for a 400lbs shipment. They promised that it would be delivered within 6 to 10 days. WELL, IT DIDN'T SHOW UP UNTIL 4 WEEKS LATER. I had to call at least 8 times wondering where my shipment went. Everytime I called, they would tell me that they were going to find out and call me back. THEY NEVER DID. Now that the shipment is finally here, I just found out today that they had charged me an extra $350 because they claim that the shipment was 800lbs instead of 400lbs. We weighted the item at 400 and they said they weighted at 800. I am calling my credit card to dispute the extra charge and will not let these people get away with this. It has been a nightmare dealing with these people. I hope you don't have to.