Lexus Informative - Lexus RX 350
LIVINGSTON, NEW JERSEY -- I recently replaced my RX 300 with a RX 350. At first I was very happy. The problem occured after the air conditioning would intermittently stop working. The second time it went in to Warnock Lexus in Livingston, N.J.(the dealership where the car was bought) I asked they research why my airconditioning was not working and why they could not figure out what the problem was. They found out it was a problem in some of the RX 350 cars and at the present time they did not know how to fix it. I asked when it would be fixed and they said they had no idea. They also would not replace the car. At the present time I have an inferior loaner car and my car sits in the shop. Will it be days, monthes or years, no one can say. I understand cars can have defects, but the dealership should take responsibility for them and either fix the problem or replace the car.