Frigidaire Professional Series Complaint - Very Poor Quality Products - Dishwasher & Refrigerator

Posted by LauraW on 2006-06-10:

You don't want Maytag, either. Check out all the complaint letters on this site and others about Maytag appliances. I'm in the market for a new refrigerator and dishwasher, and I don't have any idea what brand to buy. It seems that most appliances today are junk, no matter what brand.

Posted by DebtorBasher on 2006-06-10:

I've never had any trouble with the Whilpool brand and is my first choice for appliances.

Posted by Sparticus on 2006-06-10:

We just bought a new washer and dryer (GE brand). The guy at Lowes was telling us Whirlpool isn't bad, but they are the parent company of Maytag. One can only hope that their brand is still built differently than the maytags.

Posted by Slimjim on 2006-06-10:

Stick with Whirlpool or GE.

Posted by DebtorBasher on 2006-06-10:

Why is Kmart now selling Sears appliances?

Posted by Doc J on 2006-06-10:

Maytag and Whirlpool are one and the same now. I'd stay away from both for a while. Whirlpool laid off around 1800 Maytag workers over in Iowa. Morale is bad and I doubt the about to be RIFfed employees are in a "customer service" frame of mind.

Posted by TheNewSheriff on 2006-06-11:

Interesting.

Posted by KenPopcorn on 2006-06-11:

Why wouldn't KMart sell Sear's appliances? They are the same company.

Posted by DebtorBasher on 2006-06-11:

Oh yeah...I forgot...

Posted by FrigidaireHater on 2006-06-11:

thanks to all for the input. didn't know that whirlpool and maytag are now the same. that's disheartening...

Posted by Technician on 2006-08-03:

For what it may be worth apliances made by Whirlpool Corporation is what I would buy today, Frigidaire I would not recommennd to an enemy, GE is good in the cooking line, not so good in laundry and D/W. Whirlpool does have it's "dogs" but overall it is my preference.

Posted by Technician on 2006-08-03:

For what it may be worth apliances made by Whirlpool Corporation is what I would buy today, Frigidaire I would not recommennd to an enemy, GE is good in the cooking line, not so good in laundry and D/W. Whirlpool does have it's "dogs" but overall it is my preference.

Posted by Mad In Texas on 2006-09-14:

I'm going thru a BAD DEAL with Maytag over a frig. that flooded the house, (don't even want to get into it again! It's posted)... but now I'm looking for something to replace it. IS THERE A DECENT ONE OUT THERE???? I've been reading about all the different brands here, and it looks like they're all under the Maytag umbrella! I had an Amana probably 20 yrs. ago, and it was wonderful, but now Amana is part of Maytag! Got any ideas you Boys and Girls?
Looks like it's a sign of the times...less quality and MORE CRAP !!!

Posted by Chris Polk on 2008-06-26:

I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on my3cents.com.
I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look in to this matter in order to do so please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter? Again I regret the disappointment with your appliance and look forward to resolving this issue with you.

Sincerely
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com

Posted by creampunk on 2009-01-22:

I so agree with you on the Fridgedaire professional series. What junk! Our fridge is 5 years old and we have had to have the ice maker repaired and replace several times. The last time it took 8 visits from the repairman. Now the fridge does not work at all. I have a second fridge that is 22 years old (Sears) and is running fine. Ok,due to the age probably isn't energy efficent but it still is running and hasn't had to be repaired. What's with the junk they produce now? Not buying Frigidaire again and certainly telling any of my friends that are in the market not to buy them either.

Posted by canjun on 2010-05-15:

I second creampunk. I got suckered by the 'professional' tagged on the product and I take all the blame for not doing my homework before buying into this.

Most professionals are busy people, usually go for quality and are willing to spend a bit more for peace of mind. The time spent catering to maintain these broken and 'cheaply built' products should have been spent working for my customers. If I billed Electrolux for all the time spent waiting for and scheduling repair technicians... and posting on this board, I could actually go out there and buy a brand new higher quality european set !! Which I am now forced to do !@#$

Posted by pearce-c on 2010-11-23:

Try to stay light-years away from LG products. Bought a French Door several years ago (Thanksgiving), and the fridge quit working after one year and one month. After stumbling on a blog about LG complaints, all similar to mine. They do not stand behind their products. Got rid of it. Also own Professional Series range. Just replaced the computer. Also during Thanksgiving season.

Posted by kirkruss on 2011-11-27:

We bought a neww Frigidare side by side a year ago within seven months the computer failed rendering the appliance inoperable. Lowes replaced it with another unit identical to it. The water filters stopped up after six weeks of operation. I've ordered a bypass for it so we canhave ice and water again. My suggestion to anyone reading this is do not choose Frigidare it's not the brand it used to be it's now owned by Elecrolux.We've had horrible service from these appliances.Do not waste your time and money!

Posted by Debra on 2011-12-31:

I bought a Frigidaire Aqua surge d/w when we remodeled the kitchen simply for the appearance and because practically any new d/w would be quieter than our old one - we have an open plan from kitchen to family room and were unable to enjoy tv while the washer was running. Give me back my OLD d/w! The Frigidaire cleans nothing! Glasses always have to be hand washed when they come out of the d/w as do most of the silverware. I'll never buy Frigidaire again and can't wait until this one breaks down. As for whether there's any quality appliances out there - that's where these companies have got us "over a barrel". They have no intention of producing quality products such as America was used to back in the day. This way we have to keep replacing and repairing so they can keep taking our money. Look at the way houses are built today. Do you think any new home will be here in 100 years from now? There's no workmanship and no pride in things today.
Sorry. Got off on the subject there for a moment:-/

Posted by Arthur S. on 2012-11-22:

Frigidaire/Electrolux Professional PLRH1779GS3 all-refrigerator failed with refrigerant leak inside the sidewall (unrepairable) after 3 years. Selling something that is unrepairable and also fails in 3 years is irresponsible. But it is worse than that. It is part of a matched pair with an all-freezer (which is working fine). So buy a replacement? Impossible! Discontinued and unavailable after only 3 years! Replaced with a model with different dimensions [Was there design or manufacturing flaw with the original that triggered the redesign?] . Our only option now is to throw away the freezer and buy a complete new set, replacing cabinets in the processes. Ridiculous!