Brahman Honda Complaint - Repair services - service writter

Review by ptxxx on 2006-06-10
MIAMI, FLORIDA -- I bougth a new honda 2006 element 2 weeks a go with 800 miles now.the steering was pulling to the right they took all day to do allightment they say the tires where 17 psi and the cups where missing when i keep the car in garage and i live in gate community. i have verbal bad communication with the service manager to do the service.it should not been proffessional from Braman Honda - Miami Florida
7000 Coral Way, Miami FL 33155 to handle this problem put air and check the car if need allightment thats all they said customer like us they dont need it for service .but that is not they way a dealer should take care of the problem from a service manager. sales car dept ok but car service sucks
Comments:3 Replies - Latest reply on 2006-06-12
Posted by Anonymous on 2006-06-10:
Look at the BBB and find an auto repair shop that specializes in you make of car. Check to see if they have excessive complaints at http://www.bbbsoutheastflorida.org Since Berman is not communicating with you I'd open a file with the BBB and see if they respond. If not they'll get a negative (like getting a negative on ebay) and consumers will have an idea of their b u s i n e s s tactics.
Posted by glc on 2006-06-10:
Were you charged for this? What "cups"? 17psi in a tire that calls for 32psi would cause the car to "pull" to one side.
Posted by Anonymous on 2006-06-12:
I understand why you have bad communications with the service dept. I have read your complaint 3 times and I still do not understand it in it's entirety. You should contact the BBB and find a auto repair shop that specializes in a hybrid auto.LOL Yea, good luck with that

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