Sony Complaint - Sony Vaio Screen
MISSISSIPPI -- I am now researching and looking for another laptop. I purchased a Vaio over two years ago and the screen was cracked within the first month of purchase. I always carried my computer in a padded case when I traveled. I noticed a slight hair crack and sent it in for repair. It came back with a crack across the entire screen and you could not see anything on the monitor. It was packed properly. I was told that the computer was abused. I am a 45 year old mature adult and have had many lap tops and computers. This computer was defective when I bought it. I worked for over a year trying to obtain warranty repair. The cost to fix the computer is over $800. I refuse to send Sony any money. I have been using with an external monitor. I will never buy another Sony product.