Eastwood Insurance Complaint - Question - please help
I have a bad driving record due to my D.U.I. back in 2004 that I had already paid off and taken cared off last year. In order for me to obtain my Drivers License back from the DVM, I had to get an RS-22 insurance which I had already purchased and paid the whole entire year from my Broker EASWOOD INSURANCE, and it cost me $800.00, However they put under a different insurance company called MENDOTA.
Not aware of the recent situation, I opened my mail from Mendota insurance yesterday and just found out that I was driving with no insurance for over a week, My full coverage/SR-22 insurance was cancelled due to my broker failed to provide MENDOTA with corrected license number (whatever that means) because as far as I know I gave all my information to EASTWOOD INSURANCE (in person) the day I purchased my full coverage insurance with their agent Michele Brunmier.
I contacted my agent with EASTWOOD this morning and she does not want to offer her assistance to me regarding this issues, she had advised me to contact Mendota instead, and when I did, they told me that the reason why they cancelled my insurance was because my broker did not provide them with their request, and I was also advised that the memo was only sent to my broker (EASTWOOD) by email and regular mail and not to me ( so I had no clue, otherwise I would’ve provided them with everything they need).
Consequently they cancelled my insurance after several times of trying to contact and obtain this information from my broker (EASTWOOD INSURANCE), I lost a lot of money already on this insurance, probably more than $1500.00, I’m broke! I can’t afford to give another down payment for a new set of insurance, and on top off all these, DMV will suspend my drivers License again for not having SR-22.
PLEASE help! I don’t know what to do right now.