Best Western Hotels International, Inc. Complaint - Thieves
WASHINGTON, DISTRICT OF COLUMBIA -- Stayed with my family. On first day had computer stolen by an employee using a master key. After many hours of waiting and talking with hotel staff and security, they admitted fault and employee was fired. They have refused to pay for the cost of the computer above their insurance limit. They allowed their employee access to my room in order to steal and refuse to pay for what was stolen.