Royal Ford, Owego, NY Complaint - Royal Ford Does Not Stand Behind Repair Work
OWEGO, NEW YORK -- I had engine work done on my 2001 Kia Rio at this authorized service dealer in Owego, NY. Within the warranty period I took the car back in for an oil leak and they said the head gasket was warped so they replaced it. I moved out of state and it was still leaking so I took it to a new authorized Kia dealer. It looks like Royal Ford put in the wrong screw. They put a long screw where a short screw belongs. The repair work was $1600 and they are refusing to reimburse me. Royal Ford sold the corporation to a new guy who says it's the old guy's fault and the old guy says it's the new guy's fault and then also that it's Kia's fault for sending the wrong screw. Less than 2 weeks later I am out of state and the car if again overheating severely! I still have no help from Royal Ford for the $1600 I spent last week they say they will call me back but they don't.