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Tri Me Auto Repair Complaint - Tri Me Auto Repair – Rip Off, Unauthorized Operation Of Vehicle

Review by myfaithmydestiny on 2006-06-17
HAYWARD, CALIFORNIA -- In May 2006, I went to Tri Me Auto Repair at 22154 Mission Blvd., Hayward, CA to fix the dents and scratches on my car (front & rear left side door, front bumper, hood and left & right bumper corner). I had to leave my car there a couple of days and return back to pick it up. When I picked up my car, the owner agreed that he forgot to fix the scratches on my car’s left bumper corner. The owner wanted me to bring my car back after two weeks. Therefore, I dropped off my car with the owner after two weeks as he had suggested. Before handing my car over to him, the mileage on my car was 22,922. After a week, I was informed that the owner denied the responsibility in fixing the scratches on my car’s left bumper corner. I decided to pick up my car despite the owner’s failure to fulfill his responsibility on fixing the scratches on the left bumper corner. When I picked up my car, I was so shocked to realize the mileage was increased from 22922 to 23788(an increase of 866 miles). I asked the owner (Prinz) the reason for this obnoxious increase in mileage on my car. Without my consent, the owner admitted he took it upon himself to drive my car from Hayward, CA to Los Angeles, CA. I complained and asked him to pay for the cost of 866 miles. Tri Me Auto Repair (the owner, Prinz) refused to make any amends. I am extremely unhappy and hope you all take note of my terrible experience and avoid this repair facility. I will be filing to the Department of Consumer Affairs, Better Business Bureau as well as suing them in “Small Claims” court.
Comments:6 Replies - Latest reply on 2006-06-18
Posted by Anonymous on 2006-06-17:
For one thing, You knew what the mileage was before hand. What stopped you here from warning them to be aware of this? So now your probably wanted for grand theft as your car was recognized as the getaway car or some big drug deal. Taking your car is just as bad as Identy theft. Wait a minute, your car might be on one of those reality show car chase programs.
On the flip side...I would have called the local authorities and also the BAR Bureau of Automotive Repair. Also in small claims court, the max is I think, $5000.00 , Do it now!
Posted by Hugh_Jorgen on 2006-06-17:
This is the sort of thing that your local TV station's consumer reporter could really have a field day with. Give them a call as well.
Posted by Anonymous on 2006-06-17:
Actually Hugh, TV stations get complaints like that a lot, and DON'T cover them. Your best bet is to take them to small claims court and tell everyone you know NOT to every use their services. (tr)
Posted by Anonymous on 2006-06-18:
I'd a liked to have the epression on the owner's face when you confronted him.
Posted by dmjar863 on 2006-06-18:
He just wanted you to come back in a week when he went on vacation so he didn't have to pay for a rental car. He was just trying so save some money. (And I believe top amount in small claims was just raised to $7500)
Posted by Doc J on 2006-06-18:
I always record the mileage when I take a car for service. Shops almost always use customer's cars to go get parts, lunch, etc. There is a disclaimer on the work write up sheet that allows them to drive the vehicle (presumably to road test it). It is not carte blanc permission to use the car for their purposes. Perhaps your state has a criminal statute for something short of theft (theft may require intent elements to "permanently deprive"). If you drive a really unique vehicle (Viper, HMMMV "real one not the fake "Hummer"...drop it off for service and watch where it goes while you're out of sight! My bet everyone on this site has been a similar victim and doesn't know it.

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