Federal Express Corporation Informative - Fedex holding my packages hostage?
BARTLESVILLE, OKLAHOMA -- Fedex has had my package at the local delivery center for over 5 days. It has been 10 days since shipped, but the status keeps showing it is "loaded truck but no attempt made to deliver, scheduled for next day". I have called and called customer service and written emails trying to get this package plus the one they have had for 3 days on the same truck. Customer Service said "don't use Ground...only Express" if you want delivery on time. When they finally attempted to deliver today...status shows "incorrect address". Didn't seem to be a problem from the same people to me 3 weeks ago when FedEx delivered to me! Maybe I moved and didn't know it!! Now they say I have to wait for US mail for a letter from FedEx with a phone # to call them about directions to my house. Of course, they can't give you that number any other way! I'm sure the people who ship with FedEx don't have a clue what is happening on the other end. Give me UPS any day!!!