[X]

Fresh City Complaint - Manager lies - Fresh Food Restaurant

Review by natick,ma875-5750 on 2006-06-17
NATICK, MASSACHUSETTS -- DONT GO TO THE NEW FRESH CITY LOCATED IN NATICK,MA.....I had an invitation to attend fresh city sneak preview on 6-17-06 at 1:30pm...I was there before 2pm...The invitation was for a free menu and beverage item. and wifi hot spot...I camed inside of the store with my invitation and laptop ready to sample their menu item...the manager approached me while I was in line to order my food and others was inline also..she asked me if she could help me...I then showed her my invitation and she said I am sorry, but we stopped serving at 1:30p...NOW THIS IS A LIE BECAUSE I WAS STANDING INLINE WAITING TO PLACE MY ORDER JUST LIKE THE PEOPLE NLINE IN FRONT OF ME.AND SOME WERE STILL EATING AT THEIR TABLEBOOTH. tHE CASHIERS STILL AT THEIR REGISTERS TAKING OTHER CUSTOMERS ORDERS...YET I WAS SINGLED OUT TO BE MADE FELT THAT I WASNT WELCOMED TO USE MY INVITATION. aND THAT IS NO GOOD/ DENIED..
I JUST SAID OK AND WALKED AWAY FROM THE STORE THINKING I WILL NEVER SET FOOT IN HERE AGAIN AND TELL EVERYONE I KNOW ABOUT THEIR MANAGER BAD CUSTOMER SERVICE SKILLS..I FELT SO UNWELCOMED BEING INSIDE FRESH CITY...
I COULD TELL THAT SHE HAD REGRETTED HER STATEMENT TO ME BECAUSE SHE THEN PROCEEDED TO WALK AFTER ME TO THE FRONT DOOR...I JUST KEEP ON WALKING TO MY CAR WITHOUT MAKING A SCENE...
I THINK THAT THE MANAGER JUDGE ME BY MY APPEARANCE..SHE TOOK A LOOK AT ME LIKE I WAS NOT SUPPOSED TO BE THERE INSIDE OF FRESH CITY......I COULD HAVE ATLEAST BEEN INVITED TO COME BACK ANOTHER DAY,TIME,USE THE WIFI,GET A RAINCHECK,DISCOUNT, OR SOMETHING INVITING AND FRIENDLY CUSTOMER SERVICE....
TELL ME WHAT ELSE SHOULD I DO TO BE HEARD ABOUT THIS DISCRIMINATING INCIDENT BESIDE NEVER GO THERE.......I DON'T WANT OTHERS TO BE TREATED LIKE I WAS.........I KNOW
A VERY GOOD PLACE TO GO TO GET FRIENDLY CUSTOMER SERVICE,GOOD AFFORDABLE FOOD,AND WIFI USE IS PANERA BREADS IN FRAMINGHAM,MA. ALL CUSTOMERS ARE TREATED THE SAME NO MATTER THEIR APPEARANCE AND THE EMPLOYEE WORKERS ARE VERY DIVERSE AND FRIENDLY. I AM GLAD THAT I WAS MADE UNWELCOMED AT FRESH CITY BY THE MANAGER THERE...IMAGINE WHAT THE OTHER EMPLOYEE ARE LIKE UNDER HER... IT HAS JUST MADE ME KNOWLEDGEABLE ABOUT NOT SPENDING MY MONEY THERE OR AT ANY FRESH CITY.
Comments:12 Replies - Latest reply on 2006-06-20
Posted by CrazyRedHead on 2006-06-17:
Is "camed" even a word.
Posted by glc on 2006-06-17:
Natick, was it the way you were dressed, or do you feel you were discriminated for something else?
Posted by tander on 2006-06-17:
How is your appearance different?
Posted by DORCAS on 2006-06-17:
What is "WIFI"?
Posted by Anonymous on 2006-06-17:
If you were late, you were late. So you missed the free scooby snack, if that's the worst that happens to you this month, you should consider yourself lucky. Too many people think discrimination is some "force" working against them.
Posted by tander on 2006-06-17:
WIFI is used in wireless networking, it's a way of getting connected to another computer or server if your out of town.
Posted by tander on 2006-06-18:
What are you babbling about WP?
Posted by Anonymous on 2006-06-18:
OK heres what you do - Buy fries at McDonalds next buy a Whoppers at Burger King then buy a large Drink at Whendy's. Take all these items to Fresh City to eat. When your done, leave the trash on the table. Do this if it only makes you feel better.
Posted by dmjar863 on 2006-06-18:
I THINK I WILL START DISCRIMINATING AGAINST PEOPLE WHO TYPE IN ALL CAPS.
Posted by Doc J on 2006-06-18:
When people type in all caps, I picture "Mr. EF Gumby" (of Monty Python fame) sitting at the computer. It's a cheap laugh for me. Hey, that may explain how the poster was dressed! Were you wearing rubber Wellingtons, pants rolled up to your knees, a sleeveless sweater, and a hanky on your head?
Posted by Anonymous on 2006-06-19:
Dear natick,ma875-5750, your frustration is emphasized by your well placed "CAPS" yet look on the brightside your message is out and you visit a competitor. Simple as that. Cheers
Posted by DebtorBasher on 2006-06-20:
You can see that the all caps were done in error...because the first letter of the sentence is in lower case...

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.