Americas Service Station Compliment - Running on empty - Flat Tire

Review by dmjar863 on 2006-06-19
ACWORTH, GEORGIA -- After reading this site over the past year I never expect to get good customer service from anyone. So when I pulled out of the credit union parking lot this morning and heard a BANG BANG BANG coming from my rear tire I thought great the rest of the day is ruined. So I pull over to see how much this is going to cost me, and well it turns out I caught a break its just a 8 inch screw stuck in my tire bent in a L shape with the remaining 6 inches hitting the inside of the well so every time the tire went around it made a sound. So I start to plan my next move and I turn around and to my surprise is car repair shop 20 feet away. So I clunk my way over to get it plugged. And after a little small talk the car is jacked up, tire taken off and put back on in 5 minutes. And when I ask how much I owe him. He says NO CHARGE. I almost fell on the floor. I didn’t think this type of service existed any more. So maybe there is hope for a better world out there, you just have to find it.
Comments:5 Replies - Latest reply on 2006-06-20
Posted by Doc J on 2006-06-19:
Absolutely AWESOME!!! This is not an experience of good customer service. It's (I hope my rabbi doesn't mind) "karma". You stated you're making "teshuvah" (return) from your past as a Beast Buy manager. Your efforts have not gone unnoticed! All best!
Posted by dmjar863 on 2006-06-19:
I had some good karma 2 days ago too. I was pulled over for running a red light. ( I turned right on a red light which is legal, but this red light had a right on a green arrow only sign and I didn't see it) And I told the officer I didn't see the arrow and he let me off with a warning. I think I'll go buy a lottery ticket.
Posted by CrazyRedHead on 2006-06-19:
Sometimes my faith in humanity is justified. But only sometimes.
Posted by S on 2006-06-20:
Very good to hear there are still places like this out there. I have an old plumber company I call whenever I think I have a problem or need work done. They always spend lots of time with me on the phone going over the problem and having me fix it so they don't have to come out and charge me when it is something I could do myself. I've used them 3-4 times in the past few years and they always have good advice for free. I am always very appreciative.
Posted by Slimjim on 2006-06-20:
That was generous for them to step up and help and also good for you for taking time to acknowledge their unsung efforts.

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