Time Factor Complaint - Unfair sale practices

Review by savvypurveyor on 2006-06-19
GEORGIA -- I recently responded to an incentive program in which I agreed to accept a sample of the product Time Factor, on a trial basis. Unfortunately, I did not understand the terms of agreement, in which it was stated that if I ordered the sample, I was agreeing to an automatic shipment, for which I would be charged nearly one hundred dollars. I called the company to cancel, after receiving the sample, and the woman asked if I had read the terms. I said that I had. She then outlined the agreement again. I said that I should be allowed to cancel anyway, since I was still within the trial period. But she would not budge. I asked if she had ever heard of buyer's remorse, or the five business days to cancel that most retailers honor? She absolutely refused to cancel the order.

SO I reported them to the Federal Trade Commission, and put a stop payment on my account. My advice to online offers,is to PLEASE READ THE FINE PRINT!!!
Comments:5 Replies - Latest reply on 2006-07-21
Posted by Doc J on 2006-06-19:
As my friend Dave Ramsey says..."You just paid some stupid tax." The learning curve is steep. At least it was only $100...some people pay thousands in "stupid taxes". Congratulations for having the courage to admit to same publicly. You have schooled many!
Posted by dmjar863 on 2006-06-19:
As a rule of thumb, if the FREE TRIAL requires a credit card number run away as fast as possible.
Posted by Anonymous on 2006-06-20:
Ah yes the eternal membership plan. I learned my lesson in about 1978 when I ordered one of those records sets from Time Life (it had that old spoken "song" Convoy on it LOL.) It took me forever to quit their club and I didn't even give them a credit card number, it was honor system in those days.
Posted by Timboss on 2006-06-20:
The only time that buyer's remorese can be used is when somebody comes to your house to sell something, then you have 3 days to cancel without any penalty. If you go to any business (online or bricks/mortar) it is up to the company to refund your money or not, depending on their policy. Once you buy it, it is yours.
Posted by silvercooncat on 2006-07-21:
just about everyone I know was ripped off by this company in one way or another. they were billed for product never recieved or double charged.

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