DirecTV Inc Complaint - Hidden Cancellation Charges
PERRYVILLE, MARYLAND -- According to the DirecTV contract, you are liable for a "prorated fee of up to $150 for standard equipment or $300 for advanced receivers" if you fail to maintain your "programming commitment," (i.e., break your contract before the time agreed on). However, the provision exists for you to return your receiver(s) and remote(s) within 14 days to avoid this payment. What they don't tell you is that YOU CAN ONLY USE THE BOXES THEY SEND YOU TO RETURN TO EQUIPMENT IN (we saved our old ones but couldn't use them)..AND THEY CHARGE YOU $20 FOR EACH BOX.
In our case, moving the service was not really an option, and our only choice was HOW MUCH we would pay them, not IF we would pay them, contrary to the language of their contract.