Cingular Wireless Complaint - Cancelled contract on my credit report
BEAUMONT, CALIFORNIA -- I accidently stumbled upon this site as I was looking for a new cell phone provider. I am really shocked to hear that Cingular has had so many complaints yet they are still in business. I too was a very satisfied ATT customer until I needed a new phone. The only way that I qualified for a new one was to switch my contract from ATT to Cingular. Well if ATT is this good the two of them together ca only be better. (That's what I w was thinking). I signed another two year contract only to break it after three months because of outrageous bills. My calls were constantly being dropped. The first two months my bill was adjusted accordingly. The third month when I again called to complain I was told that there was no record of my previous sessions with their customer service representatives. EXCUSE ME... I had spent HOURS on the phone trying to get some satisfaction. On the third attempt I insisted on speaking with a supervisor. HE told me that it was my problem and that I would just have to pay the entire bill this time. I cancelled my contract but it now shows on my credit report. There must be a way to put them out of business. By the way I am now a very satisfied customer of T-Mobile.