Floors With Flair Complaint - Worst Experience Of My LIfe

Review by janders on 2006-06-22
HILLSBORO, OREGON -- After three months our floors / contract with this company is still not complete. We are in the process of filing complaints with the BBB and the CCB due to lack of customer service, poor - non-industry standard - installations, and low-quality materials when paid high-end prices. The owner takes no responsibility or is the tinest bit remorseful about our horrid experience. Save yourself the trouble - go to Lowes or Home Depot - they may cost a few hundred more, but they stand behind their work vs. do a bad job and take it personal when you insist on good work. A remarkably unprofessional organization. The only positive experience was one of their salespersons who actually seemed to care though had no authority to help
Comments:3 Replies - Latest reply on 2006-06-23
Posted by dmjar863 on 2006-06-23:
Sorry about your trouble, but after reading all the bad posts about Home Depot and lowes I don't know if you would have done any better
Posted by Anonymous on 2006-06-23:
Also "Floors with Flair" has a case open with the BBB, don't know if it's a result of your complaint.
Anyway you should call them (http://www.thebbb.org/contact.htm) and ask them for a BBB yellow pages, then go back to website and corroborate their data. Good luck
Posted by Linda on 2006-06-23:
Don't trust Home Depot!!! Read the complaints about them!!!

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