The Ripe Tomato Complaint - Treatment by owner of Establishment to Customer
MALTA, NEW YORK -- My family and I went to The Ripe Tomato today for their buffet. The waitress staff was understaffed and we had poor table service. We were charged $44.90 including tax for a buffet for two adults and one junior buffet. My four year old child did not finish her Turkey and Rice and two chocolate chip cookies. I asked for a little box to take the rest of the food home. The waitress said they don't do that for a buffet. Then the owner/manager came over and reiterated what she had said to me. I stated that my daughter did not finish her meal and it would be nice to be able to take it home. He then started to accuse me of taking food home in my purse in front of other customers. I became angry and raised my voice and asked him to look in my purse, that there was nothing there. My husband had taken my daughter to the car, as she was tired. The owner then accused my husband of taking food. I stated that I would never return to this restaurant and the owner rudely stated that he wouldn't expect anything less. I have patroned this restaurant before and told him he lost a regular customer. I would advise anyone to not go to this restaurant. The owner is very rude and disrespectful.