The Ripe Tomato Complaint - Bad Service
MALTA, NEW YORK -- I have been a patron of The Ripe Tomato several times and never had a problem until today when the owner/manager wrongfully accused me of putting food in my handbag to take home. (I was at their buffet). First of all, my pre-school child, who had a junior buffet, didn't feel well and hardly ate, so I asked the waitress for a box to take home her remaining meal. The waitress told me she couldn't do that at a buffet, even though we had paid for my daughter's meal. Then the owner/manager came over and repeated what the waitress told me. I told him I thought I should be able to take home the rest of my daughter's meal. He then accused me of trying to take food home in my handbag!!!!
Let me tell you, I would never put food in my handbag. It is unsanitary and dirty!! I also never eat leftovers so would have no motivation to do that. I offered for him to look in my handbag, he then started accusing my husband of taking food. As I walked out of the restaurant I told him he lost a regular customer. He said that he would not have expected anything less. This restaurant is NOT CHILD FRIENDLY. The owner/manager WAS EXTREMELY RUDE AND OFFENSIVE TO ME TO FALSELY ACCUSE ME OF TAKING FOOD HOME IN MY HANDBAG. THAT WAS DEFAMATION OF CHARACTER!!!! Customer beware of this establishment!! There are many fine resaurants in Saratoga Springs. Stay away from this one in Malta!!!