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HSBC INDIA Complaint - HSBC INDIA- FRAUD PRACTICES, MAL-PRACTICE TO MEET TARGETS. - HSBC NRE ACCOUNTS
HSBC NRE ACCOUNTS - Complaint
BOMBAY -- This is with regards to my requirement of opening account with HSBC ANDHERI WEST branch in india, I approached them to open account with 600$/account ( Around 25000 INR) which is minimum requirement. I wanted to to open four accounts for my family. Made a start with opening my account first and rest three accounts after few days.
Few sales people convinced me to open premier account with 1.5 million INR (approximately 33500 us$)which I accepted with internet banking, debit card, phone banking and assurance to be served and answered for any problems within 24 hours.... with premier feautures.
To my wonder i found following rip off practices even before and while opening my first account:
1. Two persons in Bank stated that my immigration visa and passport both are invalid which was presented for id and NRI status, which was fixed up by their higher up.
2. My account was opened after 10 days for which i was promised within 24 hours and in last 4weeks internet banking not activated, inspite of many calls and emails.
3. My first email was replied after 12 days stating that i will need to deposit 2.5 milion INR to keep premier account.(rest of questions not answered)
4. Till now no status on opening rest of three accounts, inspite all process carried out. However verbally account number has been sent to me by SMS( again a crude way of doing banking and opening account), but so far not received any official communication, check book or debit card.
5. Got letter from HSBC main branch that my internet banking is not included but my branch states that since I do not know how to register so i am not able to use internet banking, where as I have used all the banks in world with intenet banking.
6. Most of executives in HSBC India, are around the age of 21 to 27 freshly passed out of bank, who hardly knows how to respond to customer in professional way. They are just asked to do target to remain in job , by whatever means. These are the reasons why these crooks do all kind of manipulation to get customers, forgetting quality and professionalism using all defrauding practices.
All that they know is good english and a tie in neck by which they feel they cound render good service is a real myth and brainwash.
This is another BAnk in India apart from ICICI to be avoided since a customer can be taken for raid to any level to keep them in job to meet their targets. However my experience with HSBC in another countries are marvellous and great with my business accounts. thinking that I planned to open account back home, but got knifed by crooks.
I was cheated, wrongly promised of so many things. and till today , i am sitting on square waiting to hear for status of my rest of three accounts and activation of internet banking and , I am duped to deposit another 1 million to keep promised status of premier account.
The service really sucks.... the following people approached me and came to collect check of 1 miillion Rupees early in monring when I was sleeping apart from 1/2 million Rs. already deposited even without any update on account status and relevant facilities.....
BEWARE OF HSBC INDIA.
( also they sent me leather made accessories(along with first account check book and terms book let) which was refused and objected.But HSBC has no word on it for my ethics and feelings.)
Few sales people convinced me to open premier account with 1.5 million INR (approximately 33500 us$)which I accepted with internet banking, debit card, phone banking and assurance to be served and answered for any problems within 24 hours.... with premier feautures.
To my wonder i found following rip off practices even before and while opening my first account:
1. Two persons in Bank stated that my immigration visa and passport both are invalid which was presented for id and NRI status, which was fixed up by their higher up.
2. My account was opened after 10 days for which i was promised within 24 hours and in last 4weeks internet banking not activated, inspite of many calls and emails.
3. My first email was replied after 12 days stating that i will need to deposit 2.5 milion INR to keep premier account.(rest of questions not answered)
4. Till now no status on opening rest of three accounts, inspite all process carried out. However verbally account number has been sent to me by SMS( again a crude way of doing banking and opening account), but so far not received any official communication, check book or debit card.
5. Got letter from HSBC main branch that my internet banking is not included but my branch states that since I do not know how to register so i am not able to use internet banking, where as I have used all the banks in world with intenet banking.
6. Most of executives in HSBC India, are around the age of 21 to 27 freshly passed out of bank, who hardly knows how to respond to customer in professional way. They are just asked to do target to remain in job , by whatever means. These are the reasons why these crooks do all kind of manipulation to get customers, forgetting quality and professionalism using all defrauding practices.
All that they know is good english and a tie in neck by which they feel they cound render good service is a real myth and brainwash.
This is another BAnk in India apart from ICICI to be avoided since a customer can be taken for raid to any level to keep them in job to meet their targets. However my experience with HSBC in another countries are marvellous and great with my business accounts. thinking that I planned to open account back home, but got knifed by crooks.
I was cheated, wrongly promised of so many things. and till today , i am sitting on square waiting to hear for status of my rest of three accounts and activation of internet banking and , I am duped to deposit another 1 million to keep promised status of premier account.
The service really sucks.... the following people approached me and came to collect check of 1 miillion Rupees early in monring when I was sleeping apart from 1/2 million Rs. already deposited even without any update on account status and relevant facilities.....
BEWARE OF HSBC INDIA.
( also they sent me leather made accessories(along with first account check book and terms book let) which was refused and objected.But HSBC has no word on it for my ethics and feelings.)
Comments:
Posted by Alex70 on 2006-10-20:
I had even worse experience with this bank. But I sent e-mails and called their manager with my own expenses and warned them not to deposit my intial checks for about $40000 to open an NRE account for which they complained the same reasons you mentioned. They got frightened with my warning (that I will complain this to RBI and see that this bank is blacklisted) finally they called my cell# and apolozised, asked if I am still interested in opening account with them to which I refused to do so. On my request, they resent all my application documents along with undeposited checks by the weird DHL courier service which I had to pick-up personally and found that the application is as required. After that I opened an account with ICICI which is another bitter story as they did not provide debit card and check book even after opening the account 6 months ago. They even charged for the Taxes in INDIA for Rs 4 lakhs sitting in my NRO account unused because I cannot access it. After several call backs and comparing the CEO of ICICI as a huge who wants to have the whatever it looks like and where ever it is and hence he asked his people. I asked the CSR's to record all my talk and let their supervisors and CEO hear about my frustration. Finally they did sent me the debit card I guess which I am waiting to get back from this Stupid DHL service again, which I still expecting it to be delivered after it has been roaming here in Atlanta undelivered upon my several requests/enquiries landed in Alabama and scheduled to be delivered today with completely new updated tracking history showing the origin as Alabama instead of Mumbai India.
Posted by Soaring Consumer on 2009-05-25:
Whoa whoa don't post your credit card number in public!
Posted by DebtorBasher on 2009-05-25:
I had your comment deleted...NEVER, EVER Post all of your credit card info on any websites...Thanks Soaring, it was your comment that brought me here!
Posted by Anonymous on 2009-05-25:
No offense how stupid can people get.
Posted by DebtorBasher on 2009-05-25:
I have a feeling their bill will be alot higher next month.
Posted by DebtorBasher on 2009-05-25:
Not only the cc# Wally, but their first, middle and lastname, date of birth and mobile phone number...from India, but still fraud is world wide.
Posted by anotherloser on 2009-07-04:
I would say that HSBC sucks in all aspects. They are good as money extracting goons
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