NCOA National Cellular Owners Association Compliment - NCOA was GREAT! - NCOA-National Cellular Owners Assoc.

Review by TinaB38 on 2006-06-27
I was just wondering around this site and I was quite surprised at the info that was going around about NCOA. I had a phone stolen from me and it was replaced by NCOA. There was no hassle. I knew from the start that I needed a police report and I supplied it. I was told that a phone was going to be sent and I received it in 4 days.

I'm sorry that others have had problems, but I had a very pleasant experience.
Comments:2 Replies - Latest reply on 2007-05-19
Posted by Dood on 2006-06-30:
So do you work for NCOA and are lying to try and undo the 15 negative experiences, or just married to someone at NCOA and trying to protect your financial interests? Either way it's clear this is a plant.
Posted by Roger B on 2007-05-19:
I am not sure why so many are dissatisfied with the company. They do not provide insurance to your phone if you can not show proof that your phone was robbed from you from a secure location. I.E. Taken from your locked car or home. I can only vouch for the great service that the company provided to me. I Have a blackjack which was stolen out of my locked car last week. Someone forced entry into the vehicle via bending and jacking my lock. After reporting my phone stolen to police I then contacted the insurance. They responded back to me in a day, and requested a copy of my police report, I forwarded them a copy and two days later my claim examiner got in contact with me and issued me a check for $300 since my phone is worth more then what my insurance covers. This is fine with me since I can choose a new phone of my liking. If your phone just disappears out of your own carelessness this is not the insurance for you, but if your phone breaks, stops working or was stolen from your person or secured location they will take care of you 100 percent.

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