Travelocity Complaint - Never trust Travelocity with credit cards
My credit card was charged additional $60. When I called to inquire, they make me wait for over 40 minutes on phone only to say that they never charged it. My bank statment does show the charge from travelocity and they do not even want to look at the transaction number which is essential before they can deny it. All they care about is their trip ID. Looks like their system generates duplicate charges with/without their knowledge. I had to file a dispute with the bank to resolve the issue. I will think 1000 times if I ever have to do business with them again.
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