CABE TOYOTA Complaint - CABE TOYOTA SUCKS
LONG BEACH, CALIFORNIA -- I wanted to express on concerns and warn other consumers who are looking to buy a new car about Cabe Toyota of Long Beach. I purchased a new 2007 FJ Cruiser. In March of 2006, I received a letter of acceptance to attend University of Buffalo (in preparation for both a master’s degree and law school). Prior to going into the dealership ( a Sunday), I knew that I was leaving California bound for New York. I expressed to Cabe that with purchasing the new car, I would be leaving town in 3 days bound for school. I told the dealership reps that in order to purchase a car, my primary focus would be on vehicles with anti-theft deterrence are built in. Cabe assured me and said to this is what we can do for you....we'll get you in the car you want and we'll also throw in LoJack. I explained to them that the only way I am willing to purchase is that if I have this option. So I paid my down payment of almost $10,000 and 3 days later, I left in the direction of New York. I must say that this SUV drives like a dream. I blinked and before long, I had made it (driving some 3,900 miles across country).
I'm now here in New York state and once purchased, not only did I discover that the LoJack install location would be located some 700 miles away but also that the program does not cover the city in which I moved to.
To add insult to injury Cabe Toyota also put my Long Beach address on the paperwork as opposed to the New York state address. Upon issuance of my plates, they will go to the old address in Long Beach and if not claimed, they will be destroyed and I would have to re-apply for California plates while in New York. I was also stopped at the border while attempting to re-enter (took a day trip to the other side of the Falls). This is because there are no valid plates on the vehicle. When I called to Cabe, I was asked by the Sales Manager, "now what do you expect us to do about it? You never told us where you would be going. The way you made it sound, you didn't know where you would be ending up and besides, call DMV and work it out." I was livid! Furious even to think that these sharks with a smile would even have the audacity to speak to me this way, only days after the sale. Bill, the sales guy who sold me the car, called me and has really tried to be helpful where his superiors have been total and complete idiots about the whole process. So now I am attempting to undo all of the mayhem and madness that Cabe has brought to my life. If you value a continuing business relationship with a dealer who will treat you right, then Cabe Toyota of Long Beach should not ever be your choice. You would do better going with higher interest rates at Drive Time (formerly Ugly Duckling) or putting your head in a blender, adding some sea salt and discovering what would be the outcome.
CABE TOYOTA SUCKS! SUCKS! SUCKS! I will be posting this review on any/all websites addressing complaints, Toyota, Cabe, Long Beach, etc. I want EVERYONE TO KNOW.
You can always contact me directly if you need any feedback or any points of information about this lackluster, less than average Toyota dealership.