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CABE TOYOTA Complaint - CABE TOYOTA SUCKS - 2007 F J CRUISER

Review by toast_in_lawyer on 2006-07-01
LONG BEACH, CALIFORNIA -- I wanted to express on concerns and warn other consumers who are looking to buy a new car about Cabe Toyota of Long Beach. I purchased a new 2007 FJ Cruiser. In March of 2006, I received a letter of acceptance to attend University of Buffalo (in preparation for both a master’s degree and law school). Prior to going into the dealership ( a Sunday), I knew that I was leaving California bound for New York. I expressed to Cabe that with purchasing the new car, I would be leaving town in 3 days bound for school. I told the dealership reps that in order to purchase a car, my primary focus would be on vehicles with anti-theft deterrence are built in. Cabe assured me and said to this is what we can do for you....we'll get you in the car you want and we'll also throw in LoJack. I explained to them that the only way I am willing to purchase is that if I have this option. So I paid my down payment of almost $10,000 and 3 days later, I left in the direction of New York. I must say that this SUV drives like a dream. I blinked and before long, I had made it (driving some 3,900 miles across country).

I'm now here in New York state and once purchased, not only did I discover that the LoJack install location would be located some 700 miles away but also that the program does not cover the city in which I moved to.

To add insult to injury Cabe Toyota also put my Long Beach address on the paperwork as opposed to the New York state address. Upon issuance of my plates, they will go to the old address in Long Beach and if not claimed, they will be destroyed and I would have to re-apply for California plates while in New York. I was also stopped at the border while attempting to re-enter (took a day trip to the other side of the Falls). This is because there are no valid plates on the vehicle. When I called to Cabe, I was asked by the Sales Manager, "now what do you expect us to do about it? You never told us where you would be going. The way you made it sound, you didn't know where you would be ending up and besides, call DMV and work it out." I was livid! Furious even to think that these sharks with a smile would even have the audacity to speak to me this way, only days after the sale. Bill, the sales guy who sold me the car, called me and has really tried to be helpful where his superiors have been total and complete idiots about the whole process. So now I am attempting to undo all of the mayhem and madness that Cabe has brought to my life. If you value a continuing business relationship with a dealer who will treat you right, then Cabe Toyota of Long Beach should not ever be your choice. You would do better going with higher interest rates at Drive Time (formerly Ugly Duckling) or putting your head in a blender, adding some sea salt and discovering what would be the outcome.

CABE TOYOTA SUCKS! SUCKS! SUCKS! I will be posting this review on any/all websites addressing complaints, Toyota, Cabe, Long Beach, etc. I want EVERYONE TO KNOW.

You can always contact me directly if you need any feedback or any points of information about this lackluster, less than average Toyota dealership.
Comments:5 Replies - Latest reply on 2006-07-31
Posted by spiderman2 on 2006-07-01:
you know what? The person that caused most of the drama here was you! Why did you wait until you were leaving in 3 days? You bought a car, wanted certain things in it and didn't research if they would work where you were moving to. How in the world are they supposed to know where you are going to live, when you bought the car you lived in California and I would imagine you used THAT address, not your new address in New York. Your border crossing problem is not their fault, you crossed without valid plates. It sounds like you have been driving without valid plates since March. I am so glad you are going to be a lawyer. The world needs another self-entitled, high and mightly lawyer. There certainly aren't enough of those to go around.
Posted by Anonymous on 2006-07-01:
You need to file a complaint
with the BBB
http://www.bbb.org
Posted by toast_in_lawyer on 2006-07-03:
Spiderman2, Happy 4th of July. I guess your 3cents is just for people like you to express what you think of the world and the people behind a computer monitor. dead beat, commonplace, middle of the orad folks like yourself may not be aware of this but....intelligent people respect other's boundaries and limitations, including their rights to feelings of entitlement, primarily when it was my money (an awful lot of it I might add) that was spent for the purchase. I also informed them of my new address and all of my information prior to signing. Guess skimming text is not necessarily reading with understanding for some. hmmmmm

Also noted my friend is before any business relaitonship and implied agreement (2 years verbal and 4-years written) in California is honoured, there must be a level of committment on both parts. I committed to buy with conditions. They agreed to those conditions and as a r esult, this is now considered implied. Just wanted to help out literacy wise if you didn't know any of the above.

Now, for the finale or some say denouement (the close), when someone agrees to provide and make certain provisions, it should be honored. As for your 3cents my 8-legged friend, looks as though it has dropped significantly in value, marked down to a mere half-cent. I'm sure that even the British would find you amusing in your light fared comments. Write me. I got a few Dick & Jane, See Spot Run books that even I'm sure someone of your pedigree can enjoy.
Posted by toast_in_lawyer on 2006-07-03:
Spiderman2, Happy 4th of July. I guess your 3cents is just for people like you to express what you think of the world and the people behind a computer monitor. dead beat, commonplace, middle of the road folks like yourself may not be aware of this but....intelligent people respect other's boundaries and limitations, including their rights to feelings of entitlement, primarily when it was my money (an awful lot of it I might add) that was spent for the purchase. I also informed them of my new address and all of my information prior to signing. Guess skimming text is not necessarily reading with understanding for some. hmmmmm

Also noted my friend is before any business relationship and implied agreement (2 years verbal and 4-years written) in California is honoured; there must be a level of commitment on both parts. I committed to buy with conditions. They agreed to those conditions and as a result, this is now considered implied. Just wanted to help out literacy wise if you didn't know any of the above.

Now, for the finale or some say denouement (the close), when someone agrees to provide and make certain provisions, it should be honored. As for your 3cents my 8-legged friend, looks as though it has dropped significantly in value, marked down to a mere half-cent. I'm sure that even the British would find you amusing in your light fared comments. Write me. I got a few Dick & Jane, See Spot Run books that even I'm sure someone of your pedigree can enjoy.
Posted by Dr. Kraft on 2006-07-31:
When I went to buy my new Tundra, I started at Cabe...I was ready to buy right then if they had been honest and reasonable. The salesman was not so bad, but when he brought the sales manager in HE renegged on several points of the deal that the salesman had already promised me! I left and ended up getting the same truck, with more options, for less money at another dealer!

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