Ford Motor Complaint - Ford Escort Lemon
WESTLAND, MICHIGAN -- I bought a used Ford Escort SE(1999) from a dealership near my home in Michigan in late August 2005, less than one year ago, with 22,000 actual miles on it. Since then it's made sure to suck enough money out of me so that I could never afford to buy another car. Stated by the salesman wasa the brakes were newer (at least over half their life left), the entire car had been inspected before sale, and the car had never been in any accidents.
Less than one week after I bought it the car started violently shaking at idle, from bad motor mounts; a defent that took two visits to their dealership fix. During the first fix the mechanic tried feeding me a bull line about the "engine is so powerful that it causes extra vibrations" (a 1999 Escort SE gets about 110 HP. I've been outrun by minivans. Powerful engine my a**). Also noted to the mechanics both times was a squealing noise from the brakes. The mechanics both told me that the brakes were new on and not in need of fixing; neither one even looked at them.
Two weeks after the motor mounts were finally fixed (now September), the air conditioning stopped working. Took it in, was told the entire system had been looked over and the compressor was replaced. Again brought up the now rubbing brakes, was told there was nothing wrong with them.
October, check engine light comes on repeatedly at random. I pull over to check the engine and notice the entire harness for the headlights is cracked across the front. Headlights and front clip are now held on by less then two inches of plastic. I also notice wat seems to be masking material for a paint job near the hinges of the hood. This car's front has been repainted...and replaced, though I was told it was not... dealership refuses to replace the cracked part, saying that under warranty or not it doesn't cover any "body damage".
Almost rear end a car for lack of brakes in late October. Jack up the car and remove the wheel; the pads and rotors have HEAVY damage. Rotors are warped and chipped to hell. I take it into the dealership to complain, they say taht brakework is not in their warranty and that I must've done it. Mileage is approxamately 24-26,000 miles at this time, and I mostly highway drive...mechanics have told me there is no way I caused that much damage to those short of hitting them with a hammer.
Took it in for first oil change at around 25,000 miles,air filter looked as if it had been dipped in sewage. My old Chevy Celebrity had had the same air filter since '03 and looked cleaner (2003-2005!)So much for inspections. Replaced.
Periodically check engine sensor pings on and off. The dealership won't look at it even unless I pay them $100, and not all sensors are covered by their warranty. Could run me over $300 just for a sensor. Car also started sucing gas, gets about 20 mi to the gallon instead of 28-30 highway. No idea why.
April 2006, car starts vibrating all the time, makes ticking noises. Over a week it becomes deafening. Take it in, mechanic insists there's nothing wrong. I refuse to leave until they look at it. Inspection finds a cracked flywheel, replaced.
May 2006, air conditioning goes AGAIN. It's only been used a good three times since the last repair! The dealership refuses to warranty their last work, saying that the wiring can corrode so it won't work. Problem: wiring does not corrode that much in 8 months, meaning they put bad wiring back into my car during their "inspection".
June, paint starts chipping. Everywhere. Big flakes. I noticed a bit around the doors earlier, but got concerned when chips the sixe of my thumbnail started falling off the car for no reason.
Went to complain to the managers of North Brothers Ford...the manager who inspected my car basically accused me of lying. He told me that "people put ideas into my head" and "there's nothing wrong with this car"...in short, they would give me 1500 in a trade for it...I paid over 6 grand for the thing less than a year ago. I know 6 grand isn't a lot, but I'm a college student who's now stuck with an unreliable car that I really couldn't afford; I bought it because it was promised to last me longer than my past heaps. No one there offers help, I just keep getting lied to, can't afford a lawyer for lemon law suit. Trying to sell the car to cut my losses...not working too good. Ford, you suck.
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