Caruso Chrysler Plymouth Jeep Complaint - 2000 Jeep Cherokee Vin#1J4FF48S7YL264245
JACKSONVILLE, FLORIDA -- On Wednesday, December 12, 2001 I met with the used car sales manager Don Friedman regarding my dissatisfaction with the constant vibration on the above referenced vehicle since purchasing it in June this year.
This vehicle is still not only vibrating (even after excessive repeat trips for resolution which have been expensive in time and cost), it is also a type of dealer operational issue that was known by your firm and is also unsafe for it's operator.
To help prevent any future discomfort for us both, I would like the following:
I would like this vehicle replaced immediately. I want all of the exorbitent financial obligations removed so that my only 'additional' expense is simply the cost of the preferred replacement vehicle at the dealer's cost.
Thank you for your time.