ServiceMagic Complaint - Buyer BEWARE

Posted by Mrs Manischewitz on 2006-07-08:

I read your blog. You should make the picture's bigger, picture speak louder than words. In addition, you do not rely on the "recommendations" posted on a company’s website, as they may be shills. Second, If you'd gone to the BBB website and checked their profile (for free) you wouldn't be in the problem your in now. Next check the BBB for a fencer to repair the problem (shop around!). 4/ Report Service Magic to the Attorney General in your state, because they are fraudulently representing their services indicative of their BBB report. Click on the "My Consumer Tools" and select "Contact the Attorney General" carry on. If you want to get NASTY - contact the building inspector in your city and the contractor’s licensor in your state too. You were close in your steps to success but you did them backwards, keep the board posted. Jah

Posted by DOrtiz on 2006-07-09:

Thank you Mrs. Manischewitz. I will make the pictures larger as you have suggested and will also contact the AG's Office.

I relied on the company's rating system because it "appeared" to be an honest one. How wrong I was, but now we're taking this ordeal as a learning experience and our objective is to spread the word about ServiceMagic so such doesn't happen to anyone else. After all, (for me) $5,300.00 didn't come easy.

Thanks again for your valued feedback and suggestions.

Regards,
Dave

Posted by Mrs Manischewitz on 2006-07-11:

Good luck, I like the looks of the fence!

Posted by DOrtiz on 2006-07-12:

You "Like the looks of the fence"? Well, never judge a book by its cover. Looks CAN be deceiving.

Regards,
Dave

Posted by HelloKitty on 2007-05-14:

They hung up on me!

I recently called Sevice Magic to ask for an appointment with a blinds/shutters company. But the customer service guy told me that company does not serve my area. Then he asked me if I'd like to look for someone else. As soon as I said no, he hung up on me, without a second word.

Can you imagine if I tried to complain when something went wrong? I would definately think twice and check out BBB reports and references.

Posted by Hanna007 on 2008-03-12:

I received bogus leads. I knew if should have been too good to be true. After paying an initial $99 sign up fee with Service Magic, leads were rolling in sometines 2-3 times per day, however, the majority of the leads turned out to either have the wrong number, an email that bounced back, a prospect who stated they never asked for my service, and a lead that was not even in my category. Nonetheless, you pay Service Magic whether they are good leads or not. An in-house credit is there solution. How good is a replacement lead if it is just as bogus. I spent $174 and received nothing in return.

Posted by kevinA on 2008-03-17:

I also receive bogus leads. Icalled to speak to a supervisor and they will always tell me they are in a meeting. The last call I told them to stop sending me leads until the supervisor calls me back. I will not be waisting my time calling them any more. I gave them one hour. I then called my Credit card and told them to stop excepting bills from service magic. I continued receiving leads with threats that they will spot if I don't pay. But they just kept coming. Now they are send it to collections. This company is a joke. They also cohoarse people into asking for estimate in things they realy don't want just so they can bill us contractors. A Georgia contractor. Ahearnconstruction.net Good Luck

Posted by aj923 on 2009-03-31:

Check out ringmydoorbell.com. It is much better then service magic.

Posted by Red Beacon Hater on 2012-08-02:

You guys should check out this new company BidsList. They really helped me out. The have a live human handle the entire construction process.

Here is an article from Yahoo News.
news.yahoo.com/bidslist-launches-first-kind-platform-seekers-professionals-070551430.html

Posted by SID on 2012-12-09:

Got a handyman through Service magic who took 100% payment in advance, did a shabby job and when we asked him to correct the leaking tiles, refused. Then he threatened us to write positive reviews otherwise he will send his lawyers after us if we write a bad review. Not having time to battle it out, we approached Service magic and after one call from them -- NOTHING happened.
Will not recommend Service magic to anyone and will also spread the word of the scam-esters they promote.