Maytag Corporation Complaint - Main Control Board / Wax Motor
ROSEVILLE, CALIFORNIA -- Bought are Maytag Neptune in 1999. Has run well for 5 1/2 years until the spin cycle and door lock light quit.I checked different sites on the problems with many of the Maytag Washers. They all seem to have the same problem. The R11 resistor and the Triac #Q6 were burnt, caused by the wax motor shorting out. I replaced the Control Board ($210.00) and the Wax Motor (New Part Number 22002119 has a BLACK plunger instead of a brown one $14.99). The triacs used on the control board the Q3(timer motor), Q9(Cold water valve), Q17(Hot water valve)and the Q6(Wax motor) are rated at 400 volts. If there is a big enough voltage surge, the triacs will blow or short circiut the board, like the water fill valves will stay on, Q9 & Q17. Theses triacs can be replaced with MAC97A8 or NTE5657 which are rated at 600 Volts. The R11 resistor is a 3.9k 1/4W Carbon Film.
What I did with mine is,install a surge protector on the wall outlet and installed a 1/2 amp inline fuse on the brown wire to the Wax motor, this will protect both ends of the Control Board. I have pictures if you email me.
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