Wendy's Complaint - Uncooked Chicken - Raw Chicken Sandwich
TILTON, NEW HAMPSHIRE -- I went to the Wendy's in Tilton, NH on July 6th around 8pm and ordered a spicy chicken sandwich. We ate our food in the parking lot and I had eaten about 70% of my sandwich when I noticed what I THOUGHT was a large piece of fat in the middle of my sandwich. I asked my husband what he thought it was and while we were poking at it, I realized that it was uncooked chicken. And when I say uncooked, i mean pink, rubbbery, almost clucking, should have had scrambled eggs with my sandwich, uncooked!!! I immediately felt sick to my stomach and almost threw up.
And the thing that tops everything else? When I brought it into the resteraunt and asked for something else, they wanted to give me another chicken sandwich from the same batch as mine came from!!! When I told them I had lost my appetite for chicken and wanted something else, they rolled their eyes and treated the incident like it was no big deal... didn't even apologize!!
If this had been McDonalds or even Burger King, I would expect sincere apologies, some humility for pulling them up before they were done( which the manager admitted to doing in front of me), and an IMMEDIATE refund.
I can honestly say that I will tell everyone I know about what happened and warn them away from Wendy's. Luckily all I got was a stomach-ache but things could have been MUCH worse. I could have got salmonella or food poisoning or ended up in the hospital! Or even worse my 4 yr could have taken a bite!! I doubt I will ever eat chicken from Wendy's again...i know i will always think about what other fast food places are in an area before going to a wendy's.
Oh Yeah and their website does NOT have an email address where you can complain, you HAVE to write a letter...this is the address...
Wendy's Consumer Relations
Wendy's International, Inc.
4288 Dublin-Granville Rd.
Dublin, OH 43017