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My3cents Discussion Discussion - Customer service woes? Tell your story here...

Review by my3cents on 2001-12-19
With the holidays comes lots of shopping, crowds, long lines and poor customer service. Share your story with our readers...
Comments:3 Replies - Latest reply on 2001-12-20
Posted by Anonymous on 2001-12-19:
My biggest gripe is not the employees or customer service, it is the shoppers! I can't believe how rude people can be around the holidays! Bumping and pushing their way around, not once did I hear an "excuse me" or "pardon me". Simple courteous gestures seem forgotten around the holidays.
Posted by Anonymous on 2001-12-19:
I don't know if it is just me, but it seems like the employees behind the counters are getting younger and younger. I was at the mall tonight waiting in line for over 10 minutes while the "boys" behind the counter flirted with the "girls" working the floor. None of them cared one ounce that the line of customers was growing out the door!
Posted by Anonymous on 2001-12-20:
That is so true! I can't tell you often I stand there waiting for service while the employees behind the counter blatanly flirt with each other when they know you're right there in front of them waiting to be helped. Yes, I know they're young and it comes with the territory, but if they at least ACKNOWLEDGED your presence and saved the flirting for after you left, it would be much appreciated.

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