Arbor Place Kia, Douglasville, GA. Complaint - Arbor Place Kia will not service my car that was purchased from them
DOUGLASVILLE, GEORGIA -- I purchased a 2005 Kia Sorento in October 2005.
I have has a lot of major problems with it. Just about 13000 miles the motor had to be replaced, the next week the catalick converters had to be replace. The brakes were squealing really bad but the service department kept telling me they could not duplicate so the problem so there was NOT a problem. I kept complaining and taking the car back to them. The Owner, Tom, suggested I take the car to another dealership to have the brakes fixed and he would pay for it out of his pocket. He said he was afraid for his service department to fix it, he did not want to be liable for anything else on my car. He said they WILL NOT EVER SERVICE MY CAR AGAIN. I purchased the extended warrenty from them. How can they do this? The only other dealership is over 30 miles from me. Can anyone offer some advise? I am thinking about getting an attorney. I have had so may problems since then with head lights blowing, fog lights blowing, now my dome light is not working and the rotors are bad again. Keep in mind, I only have 34,000 miles and the rotors have been turned once already. I was told by a reputable Tire company that they have had alot of the same complaints and the only way they could get the problem fixed was to put aftermarket rotors on it but they are not available for the 2005 yet.
Kias are real LEMONS and ther service is the worst I have ever experienced.
If anyone has any information that may help me, please reply.