ebay...again Complaint - Ebay Suspends another legitimate business
COLUMBIA, SOUTH CAROLINA -- After months of ebay research I finally decided to open my own ebay store. Well last month was the month. I listed and listed and listed and at the end of the month ebay received $293 from me for my store and listing fees. This month they decided that they wanted to suspend my account and have not told me why other than I am listing so much that they now need to see the invoices proving that I purchased the items I have listed??
Yeah, that stumped me to....I explained to them that I paid them $5.OO when I signed up with them so that I could be "verified" as they put it. In other words, they verified my address, who I was and my bank account information. I have sent six emails so safe harbor to find out why they feel the need to suspend my account, I have engaged with live chat twice and still do not know what live chat is there for, I have (against my better judement) sent the ebay appeals dept. the information they requested and they still have not unfrozen my account. All of my feedbacks are positive and even the dropshipper I use (doba.com) sent them a letter to let them know that I was legite and that I use them as my dropshipper. Still frozen!! Last month I spent hundreds of dollars on jewelry to sell on ebay and now can not move any of it due to my account being frozen. WHAT EVER HAPPENED TO CUSTOMER SERVICE!!! WHAT EVERY HAPPENED TO 800 NUMBERS TO ALLOW YOUR CUSTOMER BASE TO CONTACT A LIVE PERSON!! For those that would like to visit my store and my feedbacks I can be found at : http://stores.ebay.com/CARMENS-JEWERLY-BOUTIQUE-AND-MORE .....If anyone has any suggestions on how to get my account unfrozen please let me know