Cingular Wireless Complaint - Hey Guys...Raise the Bar
BUFFALO SUBURBS, NEW YORK -- Just a note about the level of Cingular reception in Western New York. You guys so do need to raise the bar. You are spending millions of dollars to advertise that you are raising the bar, have the least dropped calls of any carrier etc. How much money are you investing in this region to actually raise that bar, because you guys have such spotty service. Dropped calls...maybe 50 percent of the time. Usually I just get no signal. I cannot have a conversation seated in my wood frame cottage style house. I just think that unless you have decent reception in the area, that it is extremely unethical of you to spend heavily on promoting the fact that you have it. I have had the service for a couple of months now and it is ridiculous compared to even my previous carrier Crickett which despite its limited area of coverage...rarely and I do mean rarely dropped a call.
My warning to western new yorkers...get reviews from actual local users before signing up for this service. I really regret my decision and now I am locked in for 2 years. To their credit, the customer service and billing folks are courteous, present themselves well and are very eager to help you acheive the outcome that you want from your call. But the signals suck.
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