Levitz Furniture Corporation Complaint - Standing behind warrenty (NOT)
GLENDALE, CALIFORNIA -- Purchased over 3000.00 of funiture from Levitz in May 2005 and was delivered in June 2006. In less than a year the funiture is broken down and of very poor quality. Called to have funiture returned and was told due to Levitz filing bankrupacy in October 2005 the new owners will not stand behind the warrenty provided when the funiture was purchased. The warrenty at the time was within 1 year of delivery date. I called before the year and was told that I was an OLD customer and if the company had not restructured that there would not be anybody to complain to. And that I shold be lucky that they will try and fix the funiture. They did send a tech out to the house that said the funiture was broken down and the beginning of May 2006 new parts were ordered for the 2 leather DeCoro chairs. As of July 14 2006 have not received the parts when I contacted customer service was told all they could do was put a track on my items. I don't want the funiture fixed I want it returned and my money refunded. I have filed many complantes on many different web sites about Levitz as I want the consumer to know what a terrible company they are. Check out other places to buy funiture and do not buy any extended warrenty as Levitz is a big rip-off!! Consumers you have been warned!!!!